Assistant Housekeeping Manager - XPH
Join RIU Hotels & Resorts, where passion for hospitality, sustainability, and being part of a global family are at the heart of our success.
🌟 Join Our Global Family at RIU Hotels & Resorts!
With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality.
Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive.
Position: Assistant Housekeeping Manager
Department: Housekeeping
Location: RIU Palace Phuket, Mai khao Beach, Phuket
🔎 About the Role
As an Assistant Housekeeping Manager, you will play a vital leadership role in ensuring the highest standards of cleanliness, comfort, and guest satisfaction across all guest rooms and public areas. You will support the Housekeeping Manager in managing daily operations, supervising the team, and maintaining the brand’s excellence in presentation and hygiene.
This role is ideal for a hospitality professional with a keen eye for detail, strong organizational skills, and a passion for delivering world-class guest experiences.
🌟 What You’ll Do
- Supervise Daily Operations: Oversee housekeeping activities to ensure efficient service and adherence to RIU’s cleanliness and quality standards.
- Team Leadership: Assist in training, coaching, and motivating the housekeeping team to maintain high performance and morale.
- Quality Control: Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to ensure impeccable presentation.
- Inventory & Supplies: Manage and control housekeeping supplies, linen, and amenities, ensuring cost efficiency.
- Guest Satisfaction: Address guest requests and concerns promptly and professionally to enhance overall guest experience.
- Administrative Support: Assist in scheduling, performance reviews, and reporting to the Housekeeping Manager.
✔️ What We’re Looking For
- Experience: Minimum 2–4 years of housekeeping experience in a luxury hotel or resort environment, with at least 1 year in a supervisory role.
- Skills: Strong leadership, communication, and organizational abilities; attention to detail; ability to manage a diverse team.
- Education/Certifications: Diploma or degree in Hospitality Management or related field preferred.
- Other Requirements: Flexible to work shifts, weekends, and public holidays.
Proficiency in English; additional languages are an advantage.
Physically able to perform operational duties when required.
💎 What You’ll Get
- Attractive Remuneration Package and Bonuses: Competitive salary and incentives.
- Access to Company Healthcare: Eligibility for company-supported healthcare after one year.
- Efficient Staff Transport: Convenient transport facilities for all employees.
- Nutritive Meals While on Duty: Well-balanced, nutritious meals provided.
- Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.
🌟 Why RIU Hotels & Resorts?
- Your Growth is Our Priority: We nurture talent through training, mentorship, and career advancement opportunities.
- A Culture of Belonging: Be part of an inclusive, collaborative, and rewarding work environment.
- Rewarding Your Commitment: Competitive compensation, employee benefits, and recognition for dedication and excellence.
🌍 Our Commitment
At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity.
Additionally, through our Proudly Committed strategy, we prioritize sustainability, responsible practices, and positive contributions to the communities where we operate.
By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.
- Department
- Housekeeping
- Role
- Assistant housekeeping manager
- Locations
- Phuket - Thailand
About RIU Hotels & Resorts Asia Africa
Riu is the surname of the family that founded the business in Mallorca, Spain, back in 1953 when they purchased a small hotel in Playa de Palma.
Here they forged a customer-focused service philosophy and a way of doing business based on honesty and hard work.
Our vocation has been passed down through the generations for more than 70 years, and that is why family values still play an important role at RIU today.