🌟 Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive.

This is your chance to be a key player in the most anticipated resort opening of the year in Phuket — a flagship 5-star resort featuring 504 rooms. RIU Palace Phuket is located in Mai Khao, a tranquil corner of the island renowned for its beautiful, unspoiled beaches - just 15 minutes from Phuket International Airport.

Position: Assistant Entertainment Manager

Department: Entertainment

Location: RIU Palace Phuket, Mai Khao, Thailand

🔎 About the Role

As the Assistant Entertainment Manager, you will be the right hand to the Entertainment Manager (EM), ensuring the pulse of the resort remains vibrant and professional. You will balance administrative precision with high-energy "on-the-floor" management. From coaching our talented performers to ensuring every spotlight. You play a vital role in the operational success of our world-class entertainment program.

🌟 What You’ll Do

• Performance & Training: Lead daily rehearsals and show practices. Provide real-time feedback to help team members master RIU standard shows. Support the formal appraisal process.

• Scheduling: Take the lead on creating and distributing weekly team rosters, ensuring all venues are perfectly staffed.

• Quality Control: Spend "on-the-floor" time monitoring activities and passenger responses to ensure excellence.

• Atmospheric Management: Audit venue "vibe" checks—ensuring ambient lighting, sound levels, and background music are exactly on-brand and performances start timely.

• Technical Liaison: Work directly with the Engineering team to identify and log equipment faults, ensuring zero downtime for shows.

• Daily Activities: Assist EM in creation and distribution of the "Resort News" and daily schedules, ensuring 100% accuracy for guest information.

• Reporting & Meetings: Assist in preparing weekly reports, support the EM in chairing team meetings and leading department sessions with Dance Captains, Kids Hosts, and Tech teams.

• Safety : Ensure the team is fully compliant with all mandatory safety procedures and resort/ship-side drills.

✔️ What We’re Looking For

• Experience: Minimum 2–4 years in entertainment operations or performance arts, with experience in a supervisory or "lead" capacity within a resort or cruise environment.

• Skills: Exceptional organizational skills (rosters/scheduling) and a keen eye for technical detail (audio/visual "vibe" checks). Strong interpersonal skills for coaching and conflict resolution.

• Education: Degree or diploma in Hospitality Management, Performance Arts, Events Management, or a related field.

• Communication: Strong command of English (spoken and written) & in Thai is a must.

💎 What You’ll Get

• Attractive Remuneration Package and Bonuses: Competitive salary and incentives.

• Access to Company Healthcare: Eligibility healthcare insurance

• Efficient Staff Transport: Convenient transport facilities for all employees and/or Management staff accommodation.

• Nutritive Meals While on Duty: Well-balanced, nutritious meals provided.

• Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.

🌟 Why RIU Hotels & Resorts?

• Your Growth is Our Priority: We nurture talent through training, mentorship, and career advancement opportunities.

• A Culture of Belonging: Be part of an inclusive, collaborative, and rewarding work environment.

• Rewarding Your Commitment: Competitive compensation, employee benefits, and recognition for dedication and excellence.

🌍 Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity.

Additionally, through our Proudly Committed strategy, we prioritize sustainability, responsible practices, and positive contributions to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.