🌟 Join Our Global Family at RIU Hotels & Resorts!

With over 100 hotels in 20+ countries and more than 70 years of hospitality excellence, RIU Hotels & Resorts is a global leader known for exceptional service, innovation, and warm hospitality.

Join us as we continue to redefine luxury and excellence. Whether you’re seeking to grow your career, explore new horizons, or work with a dynamic, inclusive team, RIU Hotels & Resorts offers unparalleled opportunities to thrive.

This is your chance to be a key player in the most anticipated resort opening of the year in Phuket — a flagship 5-star resort featuring 504 rooms. RIU Palace Phuket is located in Mai Khao, a tranquil corner of the island renowned for its beautiful, unspoiled beaches - just 15 minutes from Phuket International Airport.

Position: Senior Laundry Supervisor

Department: Housekeeping

Location: RIU Palace Phuket, Mai Khao, Thailand

🔎 About the Role

As a Senior Laundry Supervisor, you will play a crucial role in ensuring the smooth operation of the laundry section, delivering high-quality linen and supporting overall guest satisfaction. This role is ideal for a professional with a passion for hospitality operations, team leadership, and service excellence.

🌟 What You’ll Do

• Laundry Operations & Service Quality: Oversee daily laundry operations, ensuring linen is clean, well-maintained, and meets hotel standards while delivering excellent service to guests.

• Equipment & Facility Maintenance: Monitor and maintain laundry equipment and facilities, ensuring timely reporting and resolution of any breakdowns.

• Team Leadership: Manage, train, and motivate the laundry team, ensuring efficient staffing, productivity, and adherence to company standards.

• Health, Safety & Compliance: Ensure all health, safety, and environmental standards are followed, including emergency procedures and sustainability practices.

• Cost Control & Inventory Management: Monitor expenses, control costs, and maintain accurate inventory and records for linen and supplies.

✔️ What We’re Looking For

• Experience: 3–5 years in laundry operations, with at least 1–2 years in a supervisory role within hospitality.

• Skills: Strong leadership, team management, customer service, problem-solving, and organizational skills; solid knowledge of laundry operations and equipment.

• Education/Certifications: certification in Hospitality Management, Housekeeping, or a related field preferred.

• Other Requirements: Good communication skills, attention to detail, ability to work under pressure, and knowledge of health & safety standards.

💎 What You’ll Get

• Attractive Remuneration Package and Bonuses: Competitive salary and incentives.

• Access to Company Healthcare: Eligibility for company-supported healthcare after one year.

• Efficient Staff Transport: Convenient transport facilities for all employees.

• Nutritive Meals While on Duty: Well-balanced, nutritious meals provided.

• Special Discounts: Exclusive discounts at RIU Hotels & Resorts worldwide.

🌟 Why RIU Hotels & Resorts?

• Your Growth is Our Priority: We nurture talent through training, mentorship, and career advancement opportunities.

• A Culture of Belonging: Be part of an inclusive, collaborative, and rewarding work environment.

• Rewarding Your Commitment: Competitive compensation, employee benefits, and recognition for dedication and excellence.

🌍 Our Commitment

At RIU Hotels & Resorts, we value diversity, equity, and inclusion as fundamental pillars of our success. We welcome all applications, regardless of gender, ethnicity, religion, disability, age, sexual orientation, or gender identity.

Additionally, through our Proudly Committed strategy, we prioritize sustainability, responsible practices, and positive contributions to the communities where we operate.

By joining RIU, you will become part of a company that not only strives for service excellence but also aims to create a positive impact on the world.